1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other contact details you provide when you interact with us (e.g., when scheduling a service or requesting a quote).

• Service Information: Details about the services you request, such as project specifications, locations, and timelines.

• Payment Information: Billing and payment details, including credit card information, used to process transactions.

• Technical Information: Information about your device and usage patterns when you visit our website, such as IP address, browser type, and cookies.

We use the information collected for the following purposes:

• To provide and manage the services you request.

• To communicate with you about inquiries, bookings, or updates related to your projects.

• To process payments securely and issue invoices.

• To improve our services, website functionality, and user experience.

• To comply with legal obligations and protect our business interests.

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• With Service Providers: Trusted third-party vendors who assist us in delivering our services, such as payment processors, IT support, and logistics partners.

• For Legal Compliance: When required by law or to respond to legal processes, such as court orders or regulatory inquiries.

• Business Transactions: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the business assets.

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data.

• Regular security assessments and updates.

• Restricted access to personal data on a need-to-know basis.

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete data.

• Deletion: Request the deletion of your personal data, subject to legal or contractual obligations.

• Opt-Out: Opt-out of receiving promotional communications from us.

To exercise any of these rights, please contact us using the details provided below.

We use cookies and similar technologies to enhance your experience on our website. Cookies help us analyze website traffic, improve functionality, and provide personalized content. You can manage your cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the “Last Updated” date.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

• Address: VUET0349, Compass Building, Al Hulaila, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE

• Email: asraglobaloffice@gmail.com

• Phone: +971 50 156 6403